Server Maintenance & Computer Support
In order to operate in an efficient and secure manner, servers and network equipment require routine maintenance and upgrades. Viva Codes offer System Administration for Windows. Viva Codes services include:-
Server Maintenance
Windows Server
Windows server setup and deployment.
Activating the server and Client Access Licenses (CAL) activation.
DNS services and DHCP services.
File sharing permission and securities.
Server and windows updates (WSUS)
Internet Information Services (IIS)
Microsoft Exchange and other mail service setup and configuration.
Backup Solution
Server system backup automization.
Schedule backup services.
Disaster Recovery
Backup archive verification and testing.
Coordinated backup file recovery configuration.
Computer Support
Desktop and Notebook Computer
Desktop computer setup and configuration.
Hardware migration, user profile setup.
User e-mail backup and configuration.
Data backup and restoration.
End user technical know how assistance and application problem solving.
Ad Hoc and IT Maintenance Contracts
Desktop computer setup and configuration.
Hardware migration, user profile setup.
User e-mail backup and configuration.
Data backup and restoration.
End user technical know how assistance and application problem solving.
Remote Assistance
Remote assistance are meant for quick support over the internet to resolve on any urgent issues. However, the remote assistance is subject to the severity of the problem and based on technical limitation over the internet. Remote assistance comes with no charges. *Sometimes, problems which are not able to resolve over remote assistance will require site visits for further troubleshoot and resolution.